Privacy Policy

Last updated: January 1, 2025

1. Information We Collect

We collect information you provide directly to us, such as:

  • Account details (name, email address, phone number)
  • Profile information (bio, profile photo)
  • Listing details submitted by landlords
  • Payment information (processed securely by third-party providers)
  • Messages exchanged with other users on the Platform

We also automatically collect certain technical data when you use the Platform, including your IP address, browser type, pages visited, and device information.

2. How We Use Your Information

  • To operate and improve the Platform
  • To process bookings and payments
  • To communicate with you about your account or listings
  • To send relevant notifications and marketing emails (you can opt out at any time)
  • To detect and prevent fraud or abuse
  • To comply with legal obligations

3. Sharing of Information

We do not sell your personal data. We may share your information with:

  • Other users as necessary to facilitate a rental (e.g., sharing your name with a landlord upon booking)
  • Third-party service providers (payment processors, analytics, cloud hosting)
  • Law enforcement or regulatory authorities when required by law

4. Cookies

We use cookies and similar technologies to enhance your experience on the Platform. For details, please see our Cookie Policy.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications

To exercise any of these rights, please contact us.

7. Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or a notice on the Platform.

9. Contact

For privacy-related questions, please contact us.